Privacy Policy

1. Introduction & Operating Entity

This Privacy Policy governs the manner in which XM Promo Services LLC (“we”, “our”, “us”), operating the website SRX Radio (https://srxradio.com), collects, uses, maintains, and discloses information collected from users (each, a “User”) of this website.

Operating Entity Details:
XM Promo Services LLC
7901 4th St N, Ste 300
St. Petersburg, FL 33702, United States
Email: [email protected]
Phone: 1-855-666-6137

2. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a contact or diagnostic inquiry form, call our telephone advisory line, and in connection with other activities, services, features, or resources we make available on our Site.

Users may be asked for their name, email address, telephone number, vehicle type, and vehicle audio specifications. We will collect personal identification information from Users only if they voluntarily submit such information to us.

3. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, device type, operating system, and technical details about Users' means of connection to our Site.

4. Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.

5. How We Use Collected Information

• To respond to customer service inquiries: Information you provide helps us respond to technical consultation requests efficiently.
• To improve our Site: We use feedback and diagnostic interaction logs to improve editorial content and tools.
• To process telephone consultations: Phone numbers submitted are used strictly to provide the requested callback regarding your vehicle audio inquiry.

We do not sell, trade, or rent Users' personal identification information to third parties.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

7. CCPA / CPRA & State Privacy Rights (USA)

If you are a resident of California, Virginia, Colorado, or other states with comprehensive privacy laws, you have the right to request access to, deletion of, or opt-out of any sharing of your personal information. To exercise your rights, please contact us at [email protected] or call 1-855-666-6137.